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Privacy Policy

A legal disclaimer

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Privacy Policy

Last updated: 09.10.2005
Company: The Little Alpaca Co (“we”, “us”, or “our”)
Website: [www.yourwebsite.co.uk]

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

2. Information We Collect

We may collect and process the following personal information about you:

  • Identity data: name, title, date of birth (if provided)

  • Contact data: address, email address, phone number

  • Booking or purchase data: details of products or services purchased

  • Technical data: IP address, browser type, and browsing behaviour on our site

  • Marketing and communications data: your preferences for receiving marketing from us

We only collect personal data that is necessary to provide our services, communicate with you, and improve our website.

3. How We Collect Your Data

We collect data in the following ways:

  • When you fill out a contact form or booking form on our website

  • When you make a purchase or book a service

  • When you subscribe to our newsletter or marketing updates

  • Automatically through cookies and analytics tools when you visit our site

4. How We Use Your Data

We use your personal data to:

  • Provide and manage our services or products

  • Process payments and send invoices or receipts

  • Respond to your enquiries or requests

  • Send appointment confirmations or reminders (where applicable)

  • Improve our website, products, and services

  • Send marketing emails (only if you have opted in)

We will only process your data when we have a lawful basis to do so, such as your consent, a contractual necessity, or a legal obligation.

5. How We Store and Protect Your Data

Your personal data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

We use appropriate technical and organisational security measures to prevent loss, misuse, unauthorised access, disclosure, or alteration of your personal data.

6. Sharing Your Data

We do not sell or rent your personal data.
We may share your information only with:

  • Service providers who help us operate our business (e.g., payment processors, IT providers)

  • Regulatory bodies or authorities if required by law

All third-party providers we use are required to comply with UK data protection law and process data only under our instruction.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Access – to request copies of your personal data

  • Rectification – to request correction of inaccurate information

  • Erasure – to request deletion of your personal data (where applicable)

  • Restriction – to request limits on how your data is used

  • Objection – to object to certain processing (such as direct marketing)

  • Portability – to request your data be transferred to another organisation

If you wish to exercise any of these rights, please contact us at [insert contact email].

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content.
You can choose to accept or decline cookies through your browser settings.

For more information, please see our [Cookie Policy] (if applicable).

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
Stephanie Taylor 
Email: Hello@thelittlealpaca.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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